Manage seats and billing
Add or remove seats, change your plan, and download invoices.
Billing and seat management live under Settings > Billing. This article shows how to add seats, change plan, and handle failed payments.
Before you start
- You are an Owner or Admin of the workspace. Members cannot see the Billing tab.
- A payment method is on file if your workspace is on a paid plan.
Plans and included seats
| Plan | Included seats | Extra seat |
|---|---|---|
| Free | 2 | Not available |
| Scout | 2 | Not available |
| Closer | 5 | + EUR 89 per seat |
| Dealmaker | 15 | + EUR 89 per seat |
| Enterprise | Custom | Contact sales |
Enterprise seat counts are set in your commercial agreement.
Change your plan
- Open Settings > Billing from the sidebar.
- Click Change plan.
- Pick the target plan. Blake shows the price change and next billing date.
- Confirm. Upgrades take effect immediately. Downgrades apply at the next renewal, not immediately.
Add or remove seats
- Open Settings > Members. Blake shows your current seat usage against your plan cap.
- To add a seat on Closer or Dealmaker, invite a new member and pick a role. The extra-seat charge is added at your next invoice.
- To remove a seat, open the row menu for the member and pick Remove member. The seat becomes available on the next billing cycle.
To invite a teammate step-by-step, see Invite your team.
Joining a workspace
Every user has their own Blake account. What happens when they join a workspace depends on whether that workspace is Free or paid.
Free workspace
- Unlimited Free members can join a Free workspace.
- Everyone keeps their own Free credits, tied to their own account.
Paid workspace
- Every occupied seat in a paid workspace becomes a paid seat.
- Inviting an existing Blake account converts that user into a paid seat inside the workspace.
- If the plan limit is exceeded, the additional occupied seat is billed automatically from the next billing cycle according to the published seat pricing.
Spend alerts
Spend alerts are enabled by default. Blake automatically notifies the billing administrator email addresses when important usage thresholds are reached, so no invoice arrives as a surprise.
Download an invoice
- Open Settings > Billing.
- Scroll to the Invoices section.
- Click the invoice date to open a PDF for download.
If this does not work
- A failed payment locks seat changes: update your card in Settings > Billing and retry.
- You are on Free or Scout and want to add more seats: those plans do not allow extra seats. Upgrade to Closer or Dealmaker first.
- The Billing tab is missing: your role is Member. Ask an Owner or Admin.
Downgrades apply at the next renewal to protect data continuity. Blake keeps every deal, contact, and message in place; only the seat cap and feature access change at the renewal date.